In compliance with Regulation (EU) 2016/679, General Data Protection and Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights, we inform you of the following:
Responsible for the Treatment
For what purpose do we process your personal data?
At vitiDron SLU we collect and process your personal information in a general way to manage the relationship we maintain with you. The main purposes that we have identified are the following:
- Management and contracting of the products and services offered by our company
- Channel requests for information, suggestions and complaints that you may send us
- Keep you informed about events, offers, products and services that may be of interest to you through different communication channels as long as you have given your consent.
- Management of the employment relationship, in the case of our employees.
- Management of the commercial relationship with our suppliers
- Personnel selection management
How do we collect your information?
We collect your personal information through different means, but you will always be informed at the time of collection through informative clauses about the person responsible for the treatment, the purpose and the legal basis of the same, the recipients of the data and the period of conservation of your information, as well as the way in which you can exercise the rights that assist you in terms of data protection.
In general, the personal information that we process is limited to identifying data (name and surname, date of birth, address, ID, telephone and email), contracted services and payment and billing information.
In the cases of personnel management and selection, we collect academic and professional data to be able to meet the obligations derived from the maintenance of the employment relationship or, where appropriate, become part of our staff.
vitiDron SLU uses social networks and this is another way to reach you. The information collected through the messages and communications that you publish may contain personal information that is available online and accessible to the public. These social networks have their own privacy policies which explain how they use and share your information, so vitiDron SLU recommends that you consult them before using them to confirm that you agree with the way your information is collected, processed and shared.
Responsibility of the user
By providing us with their data through electronic channels, the user guarantees that they are over 14 years of age and that the data provided to vitiDron SLU are true, accurate, complete and up-to-date. For these purposes, the user confirms that he is responsible for the veracity of the data communicated and that he will keep this information suitably updated so that it responds to his real situation, being responsible for false and inaccurate data that he may provide, as well as for damages and direct or indirect damages that may arise.
How long do we keep your information?
At vitiDron SLU we only keep your information for the period of time necessary to fulfill the purpose for which it was collected, comply with the legal obligations that are imposed on us and attend to the possible responsibilities that may arise from the fulfillment of the purpose for which it was collected. the data was collected.
In the event that you want to join our staff and opt for one of our jobs, the data provided will become part of our job bank and will be kept for the duration of the selection process and for a maximum of 24 months or until you exercise your right of deletion.
If at any time we have collected your data to address you as a potential user of our services or to respond to a request for information made on your part, said data will be kept for a maximum of 36 months from its collection, and will be deleted after said term if a contractual relationship has not been formalized or at the time you request it.
In any case, and as a general rule, we will keep your personal information as long as there is a contractual relationship that binds us or you do not exercise your right of deletion and / or limitation of treatment, in which case, the information will be blocked without giving it use beyond its conservation, as long as it may be necessary for the exercise or defense of claims or some type of liability could arise that had to be addressed.
Who do we communicate your data to?
In general, at vitiDron SLU we do not share your personal information, except for those assignments that we must make based on imposed legal obligations.
However, to develop and provide the requested service, we transfer your data to other collaborating companies and / or startups.
You can communicate your opposition to the transfer of your data, although in that case, it would not be possible to provide the requested service.
Although it is not a data transfer, in order to provide the requested service, it may be that third companies, which act as our suppliers, access your information to carry out the service that we have contracted with them. These managers access your data following our instructions and without being able to use it for a different purpose and maintaining the strictest confidentiality.
Likewise, your personal information will be available to the Public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the treatment.
International data transfers
There are no international transfers of your data to countries outside the European Economic Area (EEA).
What are your rights in relation to the processing of your data and how can you exercise them?
The regulations on data protection allow you to exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to its treatment, as well as not to be the subject of decisions based solely on the automated processing of your data, when appropriate.
These rights are characterized by the following:
- Its exercise is free, except in the case of manifestly unfounded or excessive requests (eg, repetitive nature), in which case vitiDron SLU may charge a fee proportional to the administrative costs incurred or refuse to act
- You can exercise the rights directly or through your legal or voluntary representative
- We must respond to your request within one month, although, taking into account the complexity and number of requests, the period can be extended for another two months.
- We have the obligation to inform you about the means to exercise these rights, which must be accessible and without being able to deny you the exercise of the right for the sole reason of choosing another means. If the request is submitted by electronic means, the information will be provided by these means whenever possible, unless you ask us to do otherwise.
- If vitiDron SLU does not proceed with the request, it will inform you, no later than one month, of the reasons for its non-action and the possibility of claiming before a Control Authority
In order to facilitate its exercise, we provide you with the links to the request form for each of the rights:
To exercise your rights, vitiDron SLU makes the following means available to you:
- By written and signed request addressed to vitiDron SLU, Ref. Exercise of LOPD Rights.
- Sending a scanned and signed form to the email address email@example.com indicating in the subject Exercise of Rights LOPD.
In both cases, you must prove your identity accompanying a photocopy or, where appropriate, a scanned copy, of your ID or equivalent document to be able to verify that we only respond to the interested party or their legal representative, having to provide in this case a document proving the representation.
Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may file a claim with the national control authority by addressing this purpose to the Spanish Agency for Data Protection, C / Jorge Juan, 6 – 28001 Madrid.
How do we protect your information?
At vitiDron SLU we are committed to protecting your personal information.
We use measures, controls and procedures of a physical, organizational and technological nature, reasonably reliable and effective, aimed at preserving the integrity and security of your data and guaranteeing your privacy.
In addition, all personnel with access to personal data have been trained and are aware of their obligations in relation to the processing of their personal data.
In the case of the contracts that we sign with our suppliers, we include clauses in which they are required to maintain the duty of secrecy regarding the personal data to which they have had access by virtue of the order carried out, as well as to implement security measures. technical and organizational techniques necessary to guarantee the permanent confidentiality, integrity, availability and resilience of the systems and services for the processing of personal data.
All these security measures are periodically reviewed to ensure their adequacy and effectiveness.
However, absolute security cannot be guaranteed and there is no security system that is impenetrable so, in the case of any information that is processed and under our control is compromised as a result of a security breach, we will take the necessary steps Adequate measures to investigate the incident, notify the Control Authority and, where appropriate, those users who may have been affected so that they take the appropriate measures.
Contact form on the web
The data provided will be processed by vitiDron SLU in order to provide the requested service or send you the required information and / or carry out your billing. The data provided will be kept as long as the commercial relationship is maintained or for the time necessary to comply with legal obligations and meet the possible responsibilities that may arise from the fulfillment of the purpose for which the data was collected. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain information about whether vitiDron SLU is treating your personal data, so you can exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to your treatment before vitiDron SLU, attaching a copy of your ID or equivalent document. Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, you may file a claim with the national control authority by addressing this purpose to the Spanish Data Protection Agency, C / Jorge Juan, 6 – 28001 Madrid.
The objective of this policy is to inform you clearly and in detail what a cookie is, what its purpose is, what type of cookies we use and how to configure or disable them.
A cookie is a small text file that is stored in your browser when you visit our website and that stores information about your browsing experience. Some cookies are essential for the proper functioning of web pages, such as technical cookies or for customizing the user interface, although others, such as analysis cookies or behavioral advertising cookies, require that we inform and collect your consent to be used by us.
Next, and in order that you can give fully informed consent, we detail the information of what it consists of and what is the purpose of each type of cookie
Technical cookies are those that allow the user to navigate through a web page, platform or application and the use of the different options or services that exist in it, including the management and operation of the web page and enable its functions and services, such as, for example, identify the session, access restricted access parts, remember the elements that make up an order, carry out the process of purchasing an order, manage the payment, … The website cannot function properly without these cookies, so it is considered necessary and do not require your consent.
Cookies preferences or personalization allow the website to remember information that changes the way the page behaves or the way it looks so that the user accesses the service with certain characteristics that can differentiate their options for using the website from those of other users, such as For example, the language, the number of results to display when the user performs a search, or the region in which the user is located. If the user himself chooses these characteristics, for example, by checking the language flag, it is considered a service expressly requested as long as the cookies exclusively obey the selected personalization purpose. As in the previous case, these cookies do not require your consent.
Analysis or measurement cookies are those that allow us to understand how visitors interact with web pages and thus carry out statistical analysis of the use that users of the web make of the services provided. The information collected is used to measure the activity of the websites or application in order to introduce improvements in the products and services offered by the person in charge.
The marketing cookies or Behavioral advertising stores information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display relevant and attractive ads for the individual user, and therefore, more valuable for third parties. advertisers.
For analysis cookies we need your consent that we can obtain if you click on the “I accept” button in the information message that is displayed when accessing our website.
If you disable cookies, you will be able to continue accessing the web but browsing through it may not be optimal and some of the services offered may not work properly.
If in the future vitiDron SLU uses different types of cookies to those contemplated in this Cookies Policy to provide new services or it is necessary to adapt it to new legislative requirements, we will notify you.
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